Lost property

If you've left something in one of our cabs we aim to get it back to you as soon as possible. The quickest way to track down your lost item is to call our Lost Property team on (02) 9020 2000 and provide them as many details of your trip as possible, including date and time of your trip, cab and booking ref number (if you have it) and the location of your drop off.

If you booked online you can retrieve these booking details via clicking on the link in the SMS sent to you at the time of your booking. If you booked via the 13cabs app, you can find these details within My Trips, which is located in the main menu of the app.

You can also submit an online lost property enquiry below and we'll be sure to let you know if we locate it.

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Check receipt for your trip details.





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